Call The Elmbridge Office directly on 01932 626150
Your security and privacy are the foundation of The Elmbridge Office. We operate under strict protocols to ensure your household affairs remain secure, private, and under your total control.
Last Updated: 30th April 2026
At The Elmbridge Office, we take your privacy as seriously as we take your household organization. This policy explains how we handle your personal information with the discretion and care you expect from a local professional service.
We only collect information that is strictly necessary to provide our services to you. This includes:
Contact Details: Name, address, phone number, and email.
Household Information: Utility provider names, renewal dates, or delivery details (only when you ask us to manage them).
Technical Information: Basic details about your devices (iPad, Phone, etc.) to help us provide technical support.
We use your data solely to:
Manage your household services and optimize your bills.
Assist with digital health tasks (NHS app) and logistics.
Communicate with you via phone, email, or WhatsApp regarding your affairs.
We will never sell your data or use it for third-party marketing.
In line with our village professional model:
We do not store your bank passwords or sensitive financial credentials.
We only access third-party accounts (like utility portals or the NHS app) in your presence or with your explicit, documented permission.
Any physical paperwork we handle is stored securely or returned to you immediately upon completion of the task.
As a "digital steward," we use high-standard security measures. Your data is stored within the secure Google Workspace ecosystem, protected by two-factor authentication. Any communication via WhatsApp is end-to-end encrypted.
Under UK GDPR, you have the right to:
Ask us for a copy of the information we hold about you.
Ask us to correct any mistakes.
Ask us to delete your information when our professional relationship ends.
If you have any questions about your privacy, please contact: Paul Guinan, The Elmbridge Office at paul@theelmbridgeoffice.uk, 6 Ronneby Close, Weybridge, Surrey, KT13 9SB
Verified Credentials & Compliance:
Enhanced DBS Checked: Paul Guinan holds a current Disclosure and Barring Service check for working with vulnerable adults, providing the highest level of personal vetting.
ICO Registered: We are fully registered with the Information Commissioner’s Office for data protection compliance (Reference: 00013591292).
Fully Insured: TEO is covered by comprehensive Professional Indemnity and Public Liability insurance tailored for professional household stewardship.
100% Independent: We never accept commissions or referral fees. Our advice is always impartial and focused solely on your best interests.
The Elmbridge Office | Weybridge, Surrey
Phone No: 01932 626 150 Email: paul@theelmbridgeoffice.uk
© 2026 The Elmbridge Office | Privacy Policy